Terms of Use

7degrees Multifamily

Last updated: January 31, 2026

These Terms of Use (“Terms” or “Agreement”) are entered into by and between 7degrees Multifamily, LLC, an Arizona limited liability company (“Provider”), and you, the individual accessing the services (“Participant”). By clicking “Accept,” "I Agree," or by otherwise accessing The Workshop or the Online Resource Library, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Provider’s Privacy Policy.

1. Definitions and Nature of Services

1.1 Definitions.

  • "Participant" refers to the individual person enrolled in The Workshop and/or granted access to the Online Resource Library.

  • "The Workshop" refers to any instructional program (in-person or virtual) delivered by the Provider.

  • "Workshop Guide" refers to the individual(s) specifically appointed or employed by the Provider to facilitate the Workshop. A Participant who attains internal certification and subsequently facilitates The Workshop within their Company is not a Workshop Guide under this Agreement.

  • "The Frameworks" refers to the proprietary frameworks, models, and methods developed by the Provider.

  • "Online Resource Library" refers to the online membership portal and all digital resources provided by the Provider.

  • "The Materials" refers collectively to The Workshop, The Frameworks, and the Online Resource Library, including all associated content and intellectual property.

1.2 Educational Scope. The services provided (comprising any Workshop and the Online Resource Library) are professional development programs. The Materials and all associated instruction are strictly pedagogical in nature, intended for educational training and professional development

1.3 No Advisory or Fiduciary Relationship. The Participant acknowledges and agrees that The Materials and all associated instruction do not constitute a consulting engagement, coaching relationship, or fiduciary relationship. The Provider and Workshop Guide does not provide specific career counseling, legal advice, or operational directives for The Participant’s specific employer, portfolio, or professional tasks.

To maintain an objective learning environment, The Workshop utilizes hypothetical case studies to demonstrate the application of The Frameworks. While The Participant may discuss general professional challenges, The Workshop is not a forum for diagnosing or resolving actual, real-time problems occurring at The Participant's place of employment. Any decision to apply The Frameworks to real-world operations or professional communications is made at The Participant’s sole discretion and risk.

1.4 No Guarantee of Career or Business Outcomes. The Participant acknowledges that multifamily operations and career trajectories are subject to numerous variables beyond the Provider’s control. The Provider makes no guarantees, express or implied, regarding:

  • The resolution of specific operational inefficiencies or business problems within The Participant’s portfolio.

  • Any specific financial results, including reclaimed revenue or expense reduction, or any measurable changes in professional performance.

  • Any specific personnel results for the Participant’s onsite teams, including continued employment, reduced turnover, or improved employee retention.

  • The continued employment or retention of The Participant by their employer, or any specific future promotion or career advancement.

  • The response, approval, or reaction of The Participant's leadership regarding any strategies or narratives shared by The Participant.

  • The suitability of The Frameworks for the specific internal policies, labor agreements, regulatory requirements, or local/federal laws applicable to The Participant’s employer.

2. Intellectual Property and Ownership

2.1 Ownership and Copyright. The Participant acknowledges that The Materials are the proprietary, copyrighted works of the Provider. The Provider retains all right, title, and interest in The Materials. Participation in The Workshop does not grant The Participant any ownership rights in The Materials.

2.2 Limited License for Professional Application. The Provider grants The Participant a personal, non-exclusive, and non-transferable license to access and use The Materials for their individual professional development. This license includes the right to apply and utilize The Materials in the course of their daily work with their onsite teams, managers, clients, and colleagues.

2.3 Limitations on Use. The Participant acknowledges that this license is for individual application and does not include the right to provide formal training or structured instruction of The Frameworks to others.

Regarding The Materials, The Participant agrees they shall not:

  • (a) reproduce, distribute, transfer, modify, or sell;

  • (b) create and distribute derivative works;

  • (c) post or share on public websites, social media, or any other public forums;

  • (d) remove, hide, or alter branding;

  • (e) claim authorship or ownership; or

  • (f) share with a 3rd party consulting firm, education provider, or other management companies.

3. Confidentiality & Peer Privacy

3.1 Employer Confidential Information. The Participant acknowledges that while they are instructed to maintain a focus on hypothetical scenarios, they may occasionally disclose general operational challenges related to their employer. The Provider agrees to maintain the confidentiality of any specific, non-public information shared regarding the Participant’s employer and shall not disclose it to any third party.

3.2 Participant Confidentiality. The Participant acknowledges that the effectiveness of The Workshop requires a private environment to discuss challenges. To maintain the integrity of this environment, the Workshop Guide does not provide transcripts or summaries of Participant discussions to the Participant’s employer and does not allow any recording (video or audio) of The Workshop by any Participant.

3.3 Participant Value Audit. At the completion of The Workshop, the Participant shall complete a "Value Audit" outlining the value they realized from the program. The Participant authorizes the Provider to share these outcomes with their Company when requested.

3.4 Peer-to-Peer Privacy. The Participant agrees to respect the privacy of all other attendees. Any information shared by other Participants regarding their respective companies, properties, or personal experiences is strictly confidential. While the Workshop Guide instructs all attendees to maintain this privacy, the Participant acknowledges that the Provider is not liable for unauthorized disclosures made by other individual Participants or for how other Participants choose to share information outside of The Workshop.

3.5 Confidentiality. Both Provider and Participant agree that during the Term of this Agreement and for a period of five (5) years after the expiration or termination of the Agreement, neither will use or disclose to any third party any information concerning the other Party's products and/or business which is confidential and/or proprietary to the other Party and not generally known to the public, the Materials, or anything that a reasonable person would understand to be confidential in nature (hereinafter "Confidential Information") without the prior written consent of such other Party. Notwithstanding the foregoing, this Section (Confidentiality) shall not apply to: (a) any Confidential Information which was already known by the receiving Party, or which becomes known to the public or the receiving Party, other than through a violation of any confidentiality obligation; or (b) any Confidential Information required to be used or disclosed in connection with the enforcement of this Agreement or pursuant to a court or governmental order.

Section 4: Limitation of Liability and Release

4.1 Limitation of Liability. To the maximum extent permitted by law, the Provider’s total liability to the Participant for any claims or damages arising out of this Agreement shall be limited to the total amount of fees paid by or on behalf of the Participant for The Workshop. The Provider shall not be liable for any indirect or consequential damages, including perceived loss of career opportunity or future earnings.

4.2 Assumption of Risk. The Participant acknowledges that the application of The Frameworks involves professional judgment. The Provider is not responsible for the reactions of the Participant's employer, supervisors, or clients to the strategies learned in The Workshop.

4.3 Release of Claims. The Participant hereby releases the Provider and the Workshop Guide from any and all liability related to:

  • (a) Changes in the Participant's employment status, including termination, resignation, or failure to receive a promotion;

  • (b) The Participant’s decision to apply (or not apply) the methods taught in The Workshop to their specific portfolio; and

  • (c) Any personal or professional friction resulting from the candid or transparent communication and problem-solving techniques taught during the program.

4.4 No Professional Guarantee. The Participant acknowledges that The Workshop is an educational program, not a guarantee of professional success. The Provider does not act as a career counselor, legal advisor, or mental health professional.

IN NO EVENT SHALL PROVIDER (INCLUDING, WITHOUT LIMITATION, OFFICERS OR DIRECTORS OR ANY PARTY CONTROLLING, CONTROLLED BY OR UNDER COMMON CONTROL WITH SUCH PARTY) BE LIABLE TO PARTICIPANT FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT, LOST DATA, LOSS OF USE OF THE SERVICES, BUSINESS INTERRUPTION, LOSS OF BUSINESS REPUTATION OR GOODWILL, COST OF SUBSTITUTE SERVICES OR DOWNTIME COSTS), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING ANY TORT CLAIMS) ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

5. Online Resource Library & Membership Access. Upon completion of The Workshop and submission of the Value Audit, the Provider will grant the Participant Alumni Access to the Membership Portal. There are three tiers of access within the Online Resource Library, each offering varying degrees of content and resources.

  • Portfolio Architect (Alumni Access): This access is provided to Participants after completion of The Workshop. This level includes select digital resources and templates used during The Workshop.

  • Advanced Architect (Partnership Access): This access is provided to Alumni Access members when their current company has directly sponsored (paid for) twenty (20) or more participants in The Workshop. This level includes expanded modules and tools from the workshop.

  • Enterprise Guide (Facilitator Access): Participants with Partnership Access may apply to qualify for Facilitator Access. This level provides access to the facilitator resources, lesson plans, and guide tools for specific Workshops designated by the Provider. Facilitator Access includes an extended license allowing the Participant to deliver those specific Workshops internally within the Company. To ensure The Frameworks are delivered effectively, qualification for this program is based on a review of program alignment for both the Company and the Participant. Please contact the Provider to learn more about the certification process and specific requirements.

6. User-Based Access. Membership access is granted on a per-user basis. Each user license is assigned to an individual and may not be shared, transferred, or used by multiple individuals. You acknowledge and agree not to share your login credentials or membership access with other individuals, whether inside or outside of your organization.

6.1 Professional Email Requirement. Access permissions are identified based on the successful completion of The Workshop. To maintain the integrity of the higher-tier memberships:

  • Alumni Access may be registered with a personal or professional email address.

  • Partnership Access and Facilitator Access require a current, company-provided professional email address. Participants are not permitted to use personal email addresses (e.g., Gmail, Yahoo) for these access levels.

6.2 Right to Implement Authentication. To protect the integrity of the online platform and ensure compliance, the Provider reserves the right to implement two-step authentication or other security measures at any time to prevent unauthorized access or account sharing.

6.3 Acceptable Use. You agree to use the Membership Portal only in the ways allowed under this Agreement. You shall not misuse the platform, interfere with its functionality, or engage in any behavior that violates applicable laws or these terms.

7. Support. The Online Resource Library is a one-way exchange of information designed for independent consumption. Access to the Membership Portal includes the ability to view content, download digital resources, and order physical tools as permitted by the Participant’s access tier. The Provider’s support is strictly limited to technical issues regarding portal access and functionality (e.g., login resets or broken links).

Access to the Membership Portal does not constitute a coaching, consulting, or advisory relationship. There is no dialogue or "help" feature provided between the Provider and the Participant regarding the nature, interpretation, or application of the content. Additional training hours, implementation coaching, or deep-dive support are not included in the Membership Portal access. Any requests for such services are outside the scope of this Agreement and will be billed separately at the Provider’s current professional rates.

8. Term, Termination, Renewal, and Cancellation  

8.1 Term of Access. This Agreement commences on the first day of The Workshop and remains in effect for twelve (12) months. Access to the Online Resource Library expires automatically at the end of this term.

8.2 Employment Change & Tier Reversion. Access to Partnership and Facilitator tiers is contingent upon your employment with a sponsoring company. If your employment with the sponsoring company ends for any reason, your access level will automatically revert to Alumni Access for the remainder of your 12-month term. To maintain this access, you must provide a valid email address to the Provider.

8.3 Suspension and Revocation. The Provider reserves the right to suspend or terminate your membership access at any time for the following reasons:

  • (a) Non-Compliance: If you fail to comply with any terms of this Agreement, including unauthorized sharing of credentials.

  • (b) Non-Sufficient Funds: If you fail to pay when purchasing additional online resources or ordering physical tools through the portal.

8.4 Renewal and Fee Adjustments. At the Provider’s sole discretion, Participants may be offered the option to renew their membership. The Provider reserves the right to adjust Membership Fees for any renewal term. Any fee increases will be communicated to the Participant prior to the renewal date.

8.5 Cancellation and Refunds. Membership fees are paid in advance as detailed in the applicable Invoice or Statement of Work. You may cancel your membership at any time by emailing workshops@7degreesmultifamily.com. You may continue to use your membership until the end of your then-current term, but no refunds will be issued for any portion of the fees paid for the then-current term.

9. Changes to Terms and Conditions. The Provider may update this Agreement from time to time without individual notice to you. The most current version of this Agreement will always be available within The Online Library. Your continued use of The Online Library after such updates are posted constitutes your acceptance of the revised terms.

10. Compliance with Laws; Permits and licenses. Both Parties agree, at their own expense, to operate in full compliance with all governmental laws, regulations and requirements applicable to the duties conducted hereunder. Each Party will obtain and maintain in force, at its own expense, all licenses, permits and approvals required for its performance under this Agreement, and will obtain all required inspections, authorizations and approvals prior to commencement of the Services.

11. Representations and Warranties. Provider hereby represents and warrants that Provider has full right, power and authority to enter into this Agreement and to perform all of its obligations hereunder. Company represents and warrants to Provider that it has full right, power and authority to enter into this Agreement and to perform all of its obligations hereunder.

EXCEPT FOR THE EXPRESS WARRANTIES ABOVE, PROVIDER'S PROVISION OF THE SERVICES ARE PROVIDED “AS-IS” WITHOUT WARRANTY OF ANY KIND. PROVIDER EXPRESSLY DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARCTICULAR PURPOSE. PROVIDER MAKES NO WARRANTIES AS TO THE RELIABILITY OR ACCURACY OF INFORMATION WITH THE SERVICES, OR THAT THE SERVICES OR MATERIALS WILL MEET COMPANY’S NEEDS.

12. Force Majeure. Neither Party hereto shall be liable to the other for delay in any performance or for the failure to render any performance under the Agreement when such delay or failure is by reason of any cause or causes beyond its control, including, without limitation, any present or future statute, law, ordinance, regulation, order, judgment or decree, act of God, earthquake, epidemic, explosion, lockout, boycott, strike, riot, war or armed conflict (whether or not there has been an official declaration of war or official statement as to the existence of a state of war), death, illness or injury, or other physical or mental incapacity, or act of a public enemy which causes the affected Party to be substantially unable to perform its material obligations hereunder. The Party claiming to be so affected shall give written notice to the other Party promptly after it learns of the occurrence of said event and of the adverse results thereof. Such notice shall set forth the nature and extent of the event. The delay or failure shall not be excused unless such notice is so given. Notwithstanding any other provision of this Agreement, either Party may terminate this Agreement if the other Party is unable to perform its obligations hereunder for a period of three (3) months or longer by reason of said event. Notwithstanding the foregoing, this section shall not apply to, or affect, Company’s payment obligations.

13. Enforcement - Arbitration. Any dispute, controversy, or claim arising out of or related to this Agreement or any breach or termination of this Agreement, including but not limited to The Materials Provider provides to Company, and any alleged violation of any federal, state, or local statute, regulation, common law, or public policy, whether sounding in contract, tort, or statute, shall be resolved in the following order:

The Parties agree to negotiate in good faith to resolve the dispute. Each Party agrees to include in the negotiations participants that have the ability and authority to settle the dispute. If, after thirty (30) business days, the dispute remains unresolved, then the Parties agree to arbitration per the below;

The dispute will be submitted to and decided by binding arbitration. Arbitration shall be governed by the Federal Arbitration Act (FAA) and administered by the American Arbitration Association and held in Maricopa County, Arizona before a single arbitrator, in accordance with the American Arbitration Association’s rules, regulations, and requirements. Any arbitral award determination shall be final and binding upon the Parties. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.

14. Enforcement – Applicable Law. This Agreement shall be governed by and construed in accordance with the laws of the state of Arizona. The Parties agree that the courts located in Maricopa County, Arizona shall have exclusive jurisdiction for any disputes or controversies between the Parties in connection with this Agreement and any disputes between the Parties shall be brought in the courts of Maricopa County, Arizona.

15. Independence of the Parties. It is understood that either Party to this Agreement shall be independent of the other except as provided herein. For clarity, Provider is an independent contractor and its employees or contracted personnel shall not be deemed to be employees of Company.

16. Entire Understanding; No Waiver. This Agreement constitutes the entire understanding between the Parties with respect to the subject matter hereof, and supersedes all prior oral or written understandings or agreements relating thereto and shall not be modified, amended or terminated except as provided herein or by written instrument signed by both of the Parties hereto.

The failure by either Party to object to any breach of this Agreement, or to enforce at any time or for any period any provision of this Agreement, shall not constitute a waiver of such provision or of such Party's rights or remedies, or consent to the modification of this Agreement. No waiver shall be effective unless it is in writing and signed by the Party charged with it. If any term, covenant or provision contained herein shall be held invalid or illegal, such invalidity or illegality shall not impair, invalidate or nullify the other provisions of this Agreement and such invalid or illegal provision shall be enforced to the fullest extent permitted by law.

17. Partial Invalidity. If any term, covenant or provision contained herein shall be held invalid or illegal, such invalidity or illegality shall not impair, invalidate or nullify the other provisions of this Agreement and such invalid or illegal provision shall be enforced to the fullest extent permitted by law.

18. Assignment. This Agreement is personal as to the Parties and neither Party shall assign or transfer this Agreement, in whole or in part, to any third party without the prior written consent of the other Party hereto. This Agreement shall be binding upon, and shall inure to the benefit of, each of the Parties hereto and their respective permitted successors and assigns. Notwithstanding the foregoing, Provider may assign this Agreement in whole or in part to a successor in interest, by operation of law, or an affiliate without the prior written permission of Company.

19. Notices. All notices or other communications pursuant to this Agreement shall be deemed valid and sufficient if delivered by email with return receipt requested, personal service, or an internationally recognized overnight delivery service or if dispatched by registered or certified mail, return receipt requested, postage prepaid, in any post office.

20. Headings. The headings herein are for convenience only and shall not control or affect the meaning or construction of any provision of this Agreement.

21. Counterparts. This Agreement may be executed in several counterparts, each of which shall be considered an original, but which together shall constitute one and the same instrument.